
Dental Recall & Reactivation
Automated 6-month recall SMS and reactivation campaigns that fill cancelled slots and bring lapsed patients back into the chair.
The challenge
- No-shows wasting chair time
- Reactivation of lapsed patients is manual and forgotten
- No consistent post-visit follow-up or review requests
What we built
We design and build the multi-touch sequences — SMS, email, and automated voicemail drops — that nurture leads across channels with the right message at the right interval, all automated and compliant.
- Multi-channel sequence design (SMS + email + voicemail)
- Copywriting for each touchpoint
- Cadence and interval tuning
- Compliance and consent setup
- Reply detection and pause logic
- Segmentation by tag and behavior
The automation flow
- 1
Inquiry from website → instant reply and booking link
- 2
Automated reminders 24hrs and 1hr before appointment
- 3
Post-visit care instructions and review request
- 4
Lapsed-patient reactivation at 6 and 12 months
- 5
Recall sequence based on treatment type
Written by certified experts — not AI filler
Every recommendation on this page is based on systems we have actually built and tested for real clients. We document the trigger logic, pipeline stages, and automation flows we deploy — then publish the before/after metrics from live projects. We do not recommend setups we have not delivered ourselves.
Author: CertifiedHighLevelExperts · Reviewed by: Certified GoHighLevel Experts Team · Last reviewed: 2026-09-16
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