Last updated: September 15, 2026
1. Who we are
CertifiedHighLevelExperts ("we", "us", or "our") operates certifiedhighlevelexperts.com and provides done-for-you CRM build services. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information.
2. Information we collect
We may collect and process the following categories of data:
- Contact information: name, email address, phone number, and company details you provide when booking a call, filling out a form, or contacting us.
- Project information: details about your business, current systems, and goals shared during discovery calls or correspondence.
- Account credentials: limited, temporary access to your CRM platform when you grant it for the purpose of delivering your build.
- Technical data: IP address, browser type, device information, and usage data collected automatically through cookies and analytics tools.
3. How we use your information
- To deliver the services you request and manage your project.
- To respond to inquiries, schedule calls, and provide support.
- To send relevant updates, proposals, and follow-ups (you can opt out anytime).
- To improve our website, services, and client experience.
- To comply with legal obligations and protect our rights.
4. Cookies and analytics
Our website uses cookies and similar technologies to analyze traffic, understand how visitors use the site, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
5. Data sharing
We do not sell your personal data. We may share information only with trusted third-party service providers who help us operate (such as calendar booking, email delivery, and analytics tools), and only to the extent necessary. All providers are bound by confidentiality obligations. We may also disclose data when required by law.
6. Data security
We implement appropriate technical and organizational measures to protect your data, including encrypted connections, restricted access, and secure handling of any platform credentials you share. Credentials are removed or revoked upon project completion unless you request otherwise.
7. Data retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, provide ongoing support, or comply with legal requirements. You may request deletion of your data at any time.
8. Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at hello@certifiedhighlevelexperts.com.
9. Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site after changes constitutes acceptance of the revised policy.
11. Contact us
If you have questions about this Privacy Policy or how we handle your data, contact us:
CertifiedHighLevelExperts
600 North Broad Street, #4017
Middletown, DE 19709 US
Email: hello@certifiedhighlevelexperts.com